Contact information
Contact Us
We're here to help with orders, returns, product questions and team orders.
Customer support
- Email: support@teamvq.com
- Phone: [business phone]
- Hours: Monday–Friday, 9:00 am – 5:00 pm Central Time, excluding U.S. holidays.
We reply to emails within 1 business day. If you call outside our hours, leave a voicemail and we'll return your call within 1 business day.
Help with an order
To help us find your order quickly, please include:
- your order number, found in your confirmation email
- the name and email used at checkout
- for damaged or incorrect items, a photo of the item and the shipping box
Returns and exchanges
Please email us before sending anything back. We'll reply with instructions and the return address. See our Refund & Return Policy for details.
Shipping questions
For processing times, delivery estimates and tracking, see our Shipping Policy, or email us with your order number.
Team, club and bulk orders
Ordering for a team, club, school or league? Email support@teamvq.com with the subject line "Team Order". Include the number of balls, which products, and your delivery date, and we'll get back to you with options.
Follow us
- Instagram: @vq_sports
- Facebook: facebook.com/teamvq
Business information
| Registered business name | VQ Sports, LLC |
| Doing business as | VQ Sports |
| Registered in | WY |
| Business address | 1912 Capitol Avenue Suite 500 Cheyenne, WY 82001 |
| support@teamvq.com | |
| Phone | [business phone] |
| Website | teamvq.com |
Our business address is for correspondence only. Please don't send returns there; email us first for return instructions.